All about Supply Chain Control Towers
Definition, Scope, Framework, How to leverage them, and Best Practices
According to Gartner, "Advanced control towers now provide real-time visibility, collaboration and AI capabilities to move beyond decision support to decision making, and even a degree of autonomous control."
This report attempts to answer the questions supply chain leaders have and recommendations for approaching a control tower initiative. Some of the points covered are:
- Research - Control tower definition, scope and framework. Control tower is a concept of several building blocks, both technical and non technical.
- Create - How to create capabilities across people, process and technology while starting a control tower initiative. The report looks at steps to take and items to consider related to the five building blocks of a supply chain control tower - namely people, process, technology data and governance
- Use - Best practices and use case references
The report details the different types of control towers, funding, what good looks like and reasons for investment.
Gartner, “What You Need to Know About Control Towers but Had No Time to Ask, 30 December 2020, Christian Titze, Beth Coppinger”
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